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4.12 If you are having trouble with your Lazada electronic wallet, please contact us at the If you have placed an order on Lazada`s website and are having difficulty with your order, please contact customer service. 2.6 Seller`s Reserve in Denoren: All orders are subject to acceptance by the Seller at its sole discretion and any order accepted by the Seller (this accepted order is called a «customer contract») constitutes a separate contract. You acknowledge that, unless you receive a notice from Lazada confirming your order, the seller does not participate in legally binding agreements or commitments between the Seller and you for the sale or any other transaction with the product (s) and, therefore, the seller is not liable for any losses that may result. In order to avoid any doubt, the seller reserves the right to refuse, at his sole discretion, the treatment or acceptance of orders received by or via the platform. Please note that there are cases where an order cannot be processed for a variety of reasons. Lazada reserves the right to refuse or cancel any order at any time for any reason. You may be asked to carry out additional checks or information, including, but not only on the phone number and address, before the acceptance of the order if you are under the age of 18: you must obtain the consent of your parents or legal guardians, their acceptance of these terms of use and your consent to take responsibility for: (i) your actions; (ii) any charges related to your use of services or the purchase of products; and (iii) your acceptance and compliance with these terms of use. If you do not have the consent of your parents or legal guardians, you must stop using/accessing this platform and use the services. 2.2.1 For products sold by third parties, agreements are concluded directly and only between you and the third-party supplier; and the next step in registering Lazada`s seller account account goes through the seller contract and accept it. 4.10.3 the conclusion of a transaction agreement or dispute between you and another user of the Lazada and/or Lazada website, in which case the funds are transferred in accordance with this dispute settlement or settlement agreement; or b. Digital vouchers and gift cards purchased cannot be exchanged for money. Each digital voucher and gift card distributor manages its own policy for the replacement issue, if any, and subject to the terms and conditions of use of any digital voucher and/or gift card.

d. For the return/replacement of a merchandise/service purchased for gift cards, be sure to comply with the general terms and conditions of the dealers. E. A multi-replacement can be allowed depending on the dealer as long as the value of digital vouchers and gift cards is balanced. 6.1 No insurance or guarantees: services, platform and materials are provided on the basis of «as they are seen» and «as available». All data and/or information contained in the platform, services or material is provided only for informational purposes. In conjunction with the platform, services or materials, no insurance or guarantee of any kind, implicit, express or legal, including the guarantee of non-violation of third party rights, title, commercial, satisfactory quality or adequacy to a specific purpose. Without prejudice to the universality of the above, we cannot guarantee that you can create a business seller account by visiting the link –

If there is a problem, please contact experts from the Lazada market place,